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It’s become something of an ‘epidemic’ Home Depot tells shoppers they’ll be OK if hacked

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NEW YORK — Home Depot, faced with the possibility it was hacked, is assuring customers they’re off the hook if their credit card data was stolen.

If Home Depot were hacked — something it hasn’t yet confirmed publicly — shoppers “will not be responsible for any possible fraudulent charges,” the company said on Wednesday.

In a statement, the home improvement store chain said it “first became aware of a potential breach” on Tuesday morning. The company is working with cybersecurity firms Symantec and FishNet Security to investigate the virtual break-in.

Although the scope of the hack isn’t yet clear, Home Depot is telegraphing signs that it occurred. The company urged customers to “closely monitor” their bank statements. It also promised shoppers free credit monitoring and identity theft protection.

If Home Depot were attacked by hackers, it would join the long list of companies that have lost your data in the past year: Albertson’s, Target, Michaels, Neiman Marcus, P.F. Chang’s and SuperValu.

It’s become something of an epidemic, which is why CNNMoney developed its own tool: What hackers know about you.

1 Comment

  • rfrstormer

    Well, there is the reason why it is taking so long to them to figure out if they were hacked (the banks already state that they have confirmed that the data available was used at Home Depot), Symantec is simply not very organized with dealing in attacks like this. It will be determined that they were hacked, and the loophole will be closed. They will provide credit check services for free, while all the people’s data will still be available and used for many years to come. Most will not bother to change their cards, and most will use passwords or pin numbers that are easy.

    Just a fact of life now

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