RICHMOND, Va. — Thursday’s strong storms not only knocked out power to thousands of folks across Central Virginia, but it also likely knocked out Dominion Power’s outage hotline.
A viewer told CBS 6 that the line, 866-366-4357 (DOM-HELP), was not working around 6:45 p.m. Then Dominion Power tweeted confirmation that the line was down as of 7:30 p.m.
Dominion Power’s Dave Genest told CBS 6 that officials are not certain what caused the line to go down, but they believe the problem was storm-related.
Genest said that power should be restored overnight to customers in metro Richmond.
Additionally, power is scheduled to be restored to customers in east Richmond and Hanover by Friday evening.