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CBS 6 viewer finds job for homeless man assaulted in West End McDonald’s

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HENRICO COUNTY, Va. (WTVR) – There has been an outpouring of support for the homeless man assaulted inside a West End fast-food restaurant in December.

Minutes after reporter Jon Burkett’s story aired, CBS 6 started receiving calls from people wanting to help.

Crystal Richards said after seeing the interview with James Franklin and hearing about the wear and tear on his shoes, she started brainstorming ways she could help.

Accordingly,  she took to Facebook and posted a message challenging her friends to help. Those generous souls came through in a big way. In fact, she had 22 messages by 6:30 a.m.

The small army of strangers wanted to help Franklin, who was beaten down in life, and also attacked inside a West End McDonald's nearly two weeks ago.

Earlier this week, police arrested Ferrum College football player Rashaan Bates and a 17-year-old juvenile. It is still unclear if the young men, who were charged with assault, were possibly playing the knockout game.

Bates, who was released on bond, was ordered to have no contact with the other juvenile involved in the case.

Richards said word of the attack struck a nerve and that felt she had to do something.

"It touched my heart and to hear what had happened,” Richards said. “And when he said he was looking, but nobody would hire him due to him being homeless, I just reached out to Facebook.”

Franklin, who met with Richards Friday afternoon, said he was overjoyed and touched by her generosity.

It is something to smile about after he was barely able to sleep over the past few days because of the bitter cold temperatures. How he will have a place to lay his head.

"I've got some money to put you in a hotel,” Richards told Franklin. “I’ve got donations to get you some shoes and some work clothes and get you back on track so you can get back on your feet."

Ironically, Richards’ friend manages a McDonald’s and vowed to put him to work Monday morning.

Franklin humbly accepted.


  • Tracy

    I know him in real life and he is a freeloader. Someone I know bought a car from him once and I heard that he blew through that money in no time on foolish things. He’s a nice guy but seems to me that he just wants something for nothing instead of working for it like others have to do.

    • linwood williams

      tracy is full of s*** thats my brother and if i had the money he would be with me my brother would not sell a car cause thats where he was sleeping he loves cars he would never sell one and freeloader i dont think so my brother has done everything on his own since i can remember and he has had a really hard 10 years dont speak about things u dont know about TRACY!!!!!!!!

  • Bob Jefferson

    Who cares how you feel. Many people blow through money, he did not get on tv asking for anything. The people came to him

    • Denise

      Really, this lady did a nice thing and instead of leaving a positive comment, u just had to go political. SMH

      • Manalishi

        Yup, Think about it, I just elevated her level of kindness above the POTUS. Can we get any more positive? Unless , of course, your an easily offended democrat.

    • Justice

      Roger (Manalishi), no one with an IQ above 80 wants to read any of your constant hatred and ignorance. Go away, get a life, try to learn something real. If you don’t, this comment section will ultimately cease to exist for you to insult people’s intelligence.

  • crystal richards

    well im the viewer who helped him, and i had to make him take stuff. he wants to get it on his own, and he is not panhandling or begging, he want a job, so i cleaned him up and got him a hotel for his job on monday, and he wanted to go to the cheapest when i took him to the hilton, so he is not a freeloader to me, he is very humble and im glad i help.

  • Denise

    Crystal you did a very nice thing. Despite some of the negative comments, you stepped up to help someone in need regardless of who they voted for, color of skin, etc… Maybe more people should get this instead of getting all ignorant and post stupid comments.

  • ac

    Crystal, you are a rare caring soul and I am thankful you are here on this earth to do such kind wonderful things. Keep on doing what you do my dear and treat others as you would want to be treated. Your kindness will someday be returned.

  • Jovan C.

    I can’t believe some of the ignorant comments that some people have made . This is rediculous , specially not to name any names but Tracey….. Really I’m sure you don’t know this Man at all and to go of something that you heard rather then know the Facts. I personally known this man for years and I’ve lost contact with him through the years cause of work and all and when I seen this I just realized abouthis where abouts and situation. It deffinitly struck some emotions to see something like this had happened to a good hearted manner able hard working individual friend of mine I had known for years. I am Very Very Happy to know Someone like Crystal Richards took the Wings and uplifted this man. I honestly wish I had the Support backbone that Crystal has financially to have done the samething but the way the world is now, I’m not in a position of being able to do that….Thank You so Much Crystal I’m actually crying writting this.. I hope to see him so I can talk to him and catch up sooner then later. God Bless You Crystal and anyone else thats able to help….

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