RICHMOND, Va. — Dominion Energy says thousands of customers lost power Monday morning and expect more outages to occur into the evening due to the extreme cold.
As of noon Monday, Dominion Energy reported nearly 90,000 customers had been impacted by the winter storm, and at that time, about 60% of those customers had their power restored.
Metro Richmond, Farmville, and Altavista were considered the hardest hit areas across Central, Western and Southside Virginia.
As of 11 p.m. Monday, specific areas affected include:
- Chesterfield: less than 1,000 customers
- Henrico: over 1,000 customers
- Hanover: over 1,000 customers
- Richmond: less than 1,000 customers
- Powhatan: over 1,000 customers
- Goochland: less than 500 customers
Crews spent extensive time at sites with down power lines and poles, including one off Forest Hill Avenue, caused by fallen tree limbs.
"We actually heard it come down at 6 this morning," said Bryce Hucks, who was spending the day without power thanks to the storm. "We heard a big crash and got up out of bed and noticed that the pole was down. I put on some shoes, ran outside, saw the tree was across the street, so called Dominion right away and they got out here pretty quickly, so that was pretty good."
"There’s so many trees, it happens quite a bit and mostly around here is when it’s ice. The snow, usually okay but when we get that heavy ice or sleet, power lines and electricity don’t do well," said Adam White, who lives across the street, but was able to keep his power. "We got lucky."
Dominion Energy said hundreds of crews will be out working to restore power throughout the night and into tomorrow.
Customers are asked to be patient, as patrol crews have to survey impacted areas before a crew can begin working.
"If you see our crews and you can avoid them, do so, or if you have to drive by there, drive really slow, really safely, to make sure that you are taking care of our crews so that way they can do their work to get the power back on for our customers," said Jeremy Slayton, a spokesperson with Dominion Energy.
With another round of snow expected this evening, more outages could be coming.
Dominion Energy urges customers experiencing outages to report them by calling 866-366-4357 or do so online.
If you encounter downed trees or power lines, it is critical to stay at least 30 feet away and treat any downed line as live.
This is a developing story. Email the CBS 6 Newsroom if you have additional information to share.
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