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Why isn't Facebook working? Users report Facebook and Instagram outage

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UPDATE: A technical issue had caused widespread login issues for more than an hour across Meta’s Facebook, Instagram, Threads and Messenger platforms on Tuesday. Andy Stone, Meta’s head communications, acknowledged the issues on X, formerly known as Twitter, and said the company “resolved the issue as quickly as possible for everyone who was impacted, and we apologize for any inconvenience.”

RICHMOND, Va. -- Facebook and Instagram users around the country have reported issues logging into their social media accounts.

Some users have reported they were kicked out of their Facebook and Instagram accounts when attempting to log in on Tuesday morning. Efforts to log back in have, for many, been unsuccessful.

“We’re aware people are having trouble accessing our services. We are working on this now,” Meta spokesperson Andy Stone said in a post on X Tuesday.

As many as 500,000 Facebook users had reported issues logging in or accessing the site as of mid-morning Eastern Time on Tuesday, according to outage tracker Downdetector.

Around 50,000 outage reports had been issued regarding Instagram and another 10,000 for Facebook Messenger, although the number of reports had already begun to fall within an hour after they began.

Some users found they had been logged out of their Facebook accounts. Others got notifications on Instagram that “something went wrong” and their feeds could not be loaded.

Threads, Meta’s competitor to Elon Musk’s X, also went down and showed users a popup that said “Something went wrong, please try again later” in place of their feed.

Meta’s status page on Tuesday showed “major disruptions” impacting Facebook login, as well as some other areas of the platform.

The CNN Wire contributed to this report.

This is a developing story, so anyone with more information can email newstips@wtvr.com to send a tip.

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