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Richmond sends woman four years of property tax bills at once after error
A resident tells the CBS 6 Problem Solvers that she's been having issues with her property taxes dating back to 2019, and it's taken the city four years to fix them.Richmond's top prosecutor won't try police over interaction with autistic child
Richmond Commonwealth's Attorney Colette McEachin declined prosecution after reviewing the case of a 12-year-old with autism who ended up with a TBI concussion during an interaction with officers.Mistake impacts thousands of Richmond taxpayers
Richmond resident Brett Carreras recently received a letter from the city alerting him that he was impacted by the error. But Carreras said it wasn't easy to read or understand.He hasn't lived in Richmond for months. The city charged him $800+ for water.
After almost a year of headaches dealing with Richmond's Department of Public Utilities, Brian Alden rated his customer service experience with the city. “Can I go in the negative?"Short Pump mom sounds the alarm after moldy apartment discovery
A Henrico woman said she lost thousands of dollars after finding four different kinds of mold in her former Short Pump apartment.Lawmaker pushes for solutions to help overwhelmed Richmond Social Services
A state lawmaker is pushing for answers and change as the Richmond Department of Social Services grapples with high caseloads, staff shortages and a failure to meet accountability standards.
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