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Persistence pays off for woman fighting for return of deposit
The Problem Solvers reached out to United Healthcare and SynergyHealth Foot and Ankle Clinic on behalf of Reaves. SynergyHealth and its billing partner were immediately responsive to our inquiries.Unemployed worker says VEC is paying her benefits to someone else
For most of the last two months, 44-year-old Ross has been trying to get the VEC to find out where her benefits have been going. Not getting through is a common complaint that CBS6 has heard hundreds of times.Mother keeps memory of daughter alive by pushing for change
Khrystal Bethea's 16-year-old daughter, Aajah Rosemond, was killed in a pedestrian crash in October 2020. Rosemond's mother says her daughter was headed to a store nearby at the time and the impact of the crash broke her neck and she died at the scene.New probe into Cumberland Children’s Hospital launched
A CBS 6 Problem Solvers Investigation first reported on in June, has led to another probe at a New Kent hospital under criminal investigation by the Virginia State Police.Woman receives $6,000 bill for IV a year after 18th surgery
“It's frustrating to see that I just hit a brick wall or I get an answering machine and that's as far as it goes,” said David Butler. “I rarely get a human being to call me back. It's just frustrating and it makes you mad but I don’t want to end up in collections.”No-show ambulance worries Richmond man: ‘I was just stunned’
The CBS 6 Problem Solvers investigated an incident in Richmond where someone was in need, called 911, and help never arrived.
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