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New state law ensures Virginians can resell tickets

Posted at 10:52 PM, Mar 14, 2017
and last updated 2017-03-15 00:06:42-04

RICHMOND, Va. – In a defeat for Ticketmaster, a new state law will allow Virginians to resell tickets they’ve bought for concerts, football and basketball games, and other public events.

Gov. Terry McAuliffe has signed two bills that would protect people involved in reselling tickets – a practice critics call scalping. The law also says you can’t be turned away if you show up at an event with a ticket you received from someone else.

One of the measures – House Bill 1825 – was sponsored by Del. David Albo, R-Fairfax. He had a personal reason for proposing the legislation. It stemmed from a secret that, for a while, he kept even from his wife, Rita.

“One thing she did not know about me when we got married is, she figured Republican, lawyer – you know, straight guy. She does not know I am a metalhead,” said Albo, 54.

One of his favorite bands is Iron Maiden. And when Albo found out they were coming to Virginia to play at Nissan Pavilion (now called JiffyLube Live) in Bristow, he bought two $200 tickets as soon as sales opened up on Ticketmaster.

Rita Albo later broke it to her husband that the Iron Maiden concert was the same week as the family’s vacation. Del. Albo decided he needed to bite the bullet and try to resell the tickets.

But he couldn’t do that on the Ticketmaster website because the show wasn’t sold out. And Ticketmaster prohibits reselling its tickets anywhere else.

Albo said he couldn’t even give the tickets to a friend because Ticketmaster’s policies require the concert-goer to show an ID or credit card of the original ticket purchaser.

After Albo told legislators about his ordeal, the General Assembly passed House Bill 1825 and Senate Bill 1425, sponsored by Sen. Bill Stanley, R-Franklin. The bills state that:

  • Tickets to any professional concert, sporting event or theatrical production cannot be sold “solely through a delivery method that substantially prevents the purchaser of the ticket from lawfully reselling the ticket on the Internet ticketing platform of the ticket purchaser’s choice.”
  • “No person shall be discriminated against or denied admission to an event solely on the basis that the person resold a ticket, or purchased a resold ticket, on a specific Internet ticketing platform.”

McAuliffe signed the bills March 3. The law will take effect July 1. Violators could be fined up to $5,000.

Critics say the legislation opens the door for ticket scalping or “touting,” in which people, sometimes using computer software, buy tickets only with the intention of reselling them at a higher price to make a profit.

Ticketmaster did not respond Tuesday to a request for comment about Virginia’s new law. However, when Albo’s bill came before the House of Delegates in January, the company issued a statement saying, “This scalper friendly legislation is harmful to every sports and music fan in the Commonwealth, and the bill should be rejected just as it has been in other states across the country.”

Two other states – New York and Colorado – have adopted laws similar to Virginia’s.

On the other hand, ticket vendors like StubHub, a website owned by eBay designed for people to resell and buy second-hand tickets, applauded the new state law.

“This legislation protects Virginia fans and ensures an open and unrestricted ticket marketplace,” said Laura Dooley, senior manager of government relations at StubHub. “We are proud to advocate in support of legislation like the Virginia bills on behalf of our users.”

By Mary Lee Clark with Capital News Service

Capital News Service is a flagship program of VCU’s Robertson School of Media and Culture. Students participating in the program provide state government coverage for Virginia’s community newspapers and other media outlets, under the supervision of Associate Professor Jeff South.