RICHMOND, Va. -- Nineteen people were displaced after a home on Richmond's Southside on Byswick Lane went up in flames Wednesday afternoon.
Family members said they were sitting in the driveway when they saw smoke coming from the basement.
One person rushed downstairs to try to put out the flames, but by the time she made it there, it was too late.
When fire crews arrived just before noon Wednesday, flames and smoke were pouring from the house.
Crews eventually got the blaze under control and everyone made it out of the home safely.
A total of four generations were living in the home. Ten are children of various ages, family members said.
The owners have lived in the home for 21 years and do have homeowners insurance.
The Red Cross is putting up several family members in a hotel. Some other members of the family have somewhere else to say.
The family said they are glad everyone is OK.
The cause of the fire remains under investigation.