RICHMOND, Va. -- From Richmond's Randolph neighborhood to the city's Southside. Talk to neighbors and they'll tell you how crime is a concern.
"We have break-ins around here,” said Arthur Cunningham.
For nine years, Cunningham has called the Randolph community home.
And recently, he says there's been a rash of car break-ins here. Cunningham is asking the new police chief to do more.
"I'd like to see more officers in the neighborhood,” said Cunningham.
Across the river in South Richmond -- Rick Nye identified what he says is a cyclical problem.
"Communication is the number one break down of all relationships,” said Rick Nye.
Nye believes better communication between neighbors, police and city government is critical.
New Richmond Police Chief Alfred Durham said his plan to build trust revolves around listening.
"It's very important that I have to listen," Durham said.
"It's my job to put something in place to make sure they do,” said Durham. "Foot beats, we're going back to old school ."
And Durham explained how he'll have more town hall meetings to build better communication.
"I need to hear the community and we come with a solution,” said Durham. “In today's policing everybody wants to police to solve all problems.”
Durham added that he plans to be more transparent with the public.
In addition, he wants to get young people more involved in their neighborhoods. And, boost morale within the police department by finding out what he can do to make it better.