Hour-by-Hour: Who has the highest chance for seeing scattered storms on Father’s Day
1 inmate dead, 7 others suspected of overdosing at Virginia prison
Where kids can get free meals this summer

Storm knocks out Dominion Power outage hotline

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

Dominion Power Outage Twitter

RICHMOND, Va. — Thursday’s strong storms not only knocked out power to thousands of folks across Central Virginia, but it also likely knocked out Dominion Power’s outage hotline.

A viewer told CBS 6 that the line, 866-366-4357 (DOM-HELP),  was not working around 6:45 p.m. Then Dominion Power tweeted confirmation that the line was down as of 7:30 p.m.

Dominion Power’s Dave Genest told CBS 6 that officials are not certain what caused the line to go down, but they believe the problem was storm-related.

As a result of the outage, Dominion Power is asking customers to report outages online. 

Genest said that power should be restored overnight to customers in metro Richmond.

Additionally, power is scheduled to be restored to customers in east Richmond and Hanover by Friday evening.

1 Comment

  • Why can't businesses use common sense?

    Doesn’t Dominion power realize that computers and home routers do not work when the power is off?

Comments are closed.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.