Mystery behind missing mail still unsolved

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RICHMOND, Va. (WTVR) -- Residents living along Park Avenue, down Grove Avenue and in the Fan are still not receiving their mail. They noticed the change about two months ago.

"I don't get my mail here and they don't pick it up here," Danielle Williams said.

Other residents have noticed that their mail has been very unpredictable.

"It's inconsistent, one day you get a lot. A lot of days, you get nothing," Josh Smith said.

Resident James Doyle said he no longer leaves it to the Postal Service. "I just do not put it in my mail slot at my house," he said. "I actually take it either to the post office or to a box, which is pretty said."

The new concern among many residents now is tax documents. They're afraid they may not receive the appropriate documents in time to file their taxes.

"So before, if a letter came a couple of days late, no big deal right?" Ted Arden said. "Now you're impacting my finances, so now I'm actually physically concerned that I would not have my documentation in time for my taxes to be prepared."

Asked for comment earlier this week, mailmen in the area did not wish to comment on the matter.


  • Joe John

    The reporting on this story, among others, is embarrassing. Okay, so you asked a few mailmen in the area to comment and they refused. Have you gone to the postmaster and asked leadership about the problems residents have been having? Have you asked them if an investigation has been launched? Have you asked them about the process mail goes through at the sort facility and about the various ways wail could come up “missing” to begin isolating the problem?

    WTVR management: please begin having journalism 101 classes with your reporters, writers, web staff and anyone else posting news stories.

  • jim

    I’ve put mail out to be picked up and had the mail person put it into the mail slot. After tha occurred several times I just gave up and now take it to a box several blocks away.

  • Neighbor

    why not try a few test cases – mailings from different areas to the same address and see how long it takes to be delivered?

  • Dustin Cavanaugh

    Umm if this is a known issue and is not being resolved is a lawsuit possible? That’s the last thing USPS needs but if they can’t do their job or fix the issue then whatever. I know if I did see the mailman he would be answering questions before he went anywhere.

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