For Closed Captioning Concerns Please Contact Our Closed Captioning Hotline:
Phone: 804-254-3692
Fax: 804-254-3673
Email: captioninghotline@wtvr.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning Complaints Should Be Directed to the Following:
Tina Woody
Operations Manager
804-254-3680 or fax: 804-254-3673
or
Laura Duszak
Program Coordinator
804-254-3616
WTVR-TV
3301 W. Broad St
Richmond, VA 23230
Email: captioninghotline@wtvr.com
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need of a formal complaint. In any event, we will respond to your complaint within 30 days.
