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For Closed Captioning Concerns Please Contact Our Closed Captioning Hotline:

Phone: 804-254-3692
Fax: 804-254-3673
Email: captioninghotline@wtvr.com

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:

Tina Woody
Operations Manager
804-254-3680 or fax: 804-254-3673


Laura Ashley
Program Coordinator

3301 W. Broad St
Richmond, VA 23230
Email: captioninghotline@wtvr.com

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need of a formal complaint. In any event, we will respond to your complaint within 30 days.