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Walmart expands free online grocery pick-up service in Richmond area


RICHMOND, Va. — Grocery shopping continues to get easier in the Richmond-area market as retailers compete for consumer dollars, adding new incentives like grocery pick-up.

Walmart will expand the number of local stores which offer online grocery pickup service to customers, beginning October 24.

The free service, soon to be available in six stores, enables customers to order groceries online and pick them up at their local Walmart store without even leaving their cars. The retailer said they intended to save customer’s time and money.

“Our customers have told us that grocery pick up is a game changer,” said Phillip Keene, Walmart’s Director of Communications for the Southeast. “They are now able to complete their grocery shopping in a matter of minutes – between errands or on their way home from an after-school activity – without even unbuckling their seat belts.”

Walmart’s grocery pickup service features 30,000 items, including fresh meat, dairy or produce.

Other top items selected by grocery pickup shoppers include after school snacks, diapers and large dog food bags, according to a company spokesperson.

All items are priced the same as customers would find in their local Walmart store.

To use the service, customers visit online or the Walmart Grocery mobile app. Then they enter their zip codes to select a local store and start creating their shopping lists.

During checkout a time is selected to pick up the order.

Walmart sends personal shoppers to select the produce, meats, and other items each customer requested.

The customer pulls into a reserved parking space outside the store and uses a designated number to inform the associate that they have arrived. An associate retrieves the prepared order and loads it into the customer’s car.

Walmart said that if customers are unsatisfied with an item, they simply bring back the receipt for a full refund.

Walmart’s Online Grocery service will be available Oct. 24 at  12000 Iron Bridge Road and 12200 Chattanooga Plaza.

Additional stores where the service is already available include:

Walmart Supercenter, 900 Walmart Way, Midlothian, VA
Walmart Supercenter: 7430 Bell Creek Road, Mechanicsville, VA
Walmart Supercenter: 2410 Sheila Lane, Richmond, VA
Walmart Neighborhood Market: 7000 Iron Bridge Road, Chesterfield, VA

Kroger continues to expand a similar service, that they call ClickList. Kroger charges $4.95 for the service.