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Woes continue for Target

Target Store

NEW YORK — Target’s mantra is “Expect more, pay less.” These days, it’s investors and shoppers who are expecting a lot more from the discount retailer.

Target cut its 2014 profit forecast yet again Wednesday in the latest sign that it’s continuing to struggle from its massive data breach late last year.

The company’s second quarter earnings plunged nearly 62% compared to the same period last year. The hack, which affected 110 million shoppers, cost Target $111 million in the second quarter alone.

“Target just dropped an epic full year earnings warning onto the heads of its remaining shareholders,” said Brian Sozzi of Belus Capital, in an email Wednesday. “Target has given investors ZERO reason to be encouraged that a global turnaround is secretly emerging.”

But most of Wall Street didn’t seem to care. Shares jumped 1% in trading Tuesday.

Why? Two reasons: First, the expectations for Target are now very low. Profit was in line with what analysts were expecting based on Target’s preliminary results released earlier this month. The results might be dismal, but they were already known.

Second, it’s possible that investors are encouraged by a slight bump in July comparable sales figures.

Target’s chief financial officer John Mulligan also gave hopeful comments indicating a bounce in early August back-to-school shopping.

Still, the road has been long and tough for Target. Despite a recent uptick in share price, the stock is still down over 5% for the year, and Wednesday’s results gave no concrete signs that the bloodletting will stop anytime soon.

Outside of the data breach, Sozzi said domestic traffic has been negative for nine quarters in a row. And Target’s business in Canada, which launched only last year, continues to be plagued by weak sales and merchandising issues.

It’s another indicator that Target was having trouble connecting with customers, even before the data breach.

The company fired CEO Gregg Steinhafel earlier this year and replaced him with Brian Cornell, who took the reins this month after having previously served as CEO of PepsiCo’s Americas food unit.

Target isn’t the only big box retailer that’s cautioning about a dreary 2014. Wal-Mart warned recently that it expects to earn less this year than it had previously promised because of higher healthcare costs and the need to upgrade its online operations.

4 comments

  • Becky

    LEFT Target. Didn’t, can’t, won’t protect customers’ safety figuratively or transactionally.
    Lost sight of the Business Objective versus Political Objective. Shame; store presentation was
    much, much better that Walmart; always Party sponsored and favored.

  • trey

    here is a idea target.sell off all the registers you dont use and put product there.what do you actually use maybe 2-3 lanes at most.dont wait until there is 20 people in two lines to call someone to open a 3rd.and last but not least stop selling off peoples info to hackers,there you go.

  • Joe

    Target lost it’s luster many years ago. The quality of the product has diminished significantly…ther’s no excitement in the stores. The fashions are weak and apparel quality is terrible. When Target sold off the department store division, that was the first nail in the coffin. Department store merchants are far more in tune with trends and Target was able to share that synergy….that’s no longer th case.

  • Belsma

    I love Target. The only time I go to WM is at the river because that’s really the only place to go, and I hate it even there. I get hives and have a panic attack.

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