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Report: McGuire VA Medical Center among highest for wait times

RICHMOND, Va. — Daryl Starr has been going to the McGuire VA Medical Center for around three years. He said he’s never had an issue when it came to getting an appointment.

“The VA does excellent work, especially there at McGuire,” Starr said.

However, reports show that’s not the case with everyone.  According to data obtained by USA Today, the McGuire VA Medical Center is tied with Atlanta for third for the longest wait times in the country.

The medical center has an average wait time of 56.5 days for new patients according to the data.

That is well above the VA’s goal of an average wait time of 14 days.

CBS 6 reached out to the McGuire VA Medical Center about these findings. A spokesperson sent us this statement:

“McGuire VA Medical Center is dedicated to providing high quality care to the Veterans we are privileged to serve. Wait time data for new patients requesting primary care can vary for several reasons and we constantly strive to decrease wait times for our clinics,” said Darlene Edwards, Public Affairs Officer for the McGuire VA Medical Center.

 

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