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500 jobs coming to Henrico County

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RICHMOND, Va. (WTVR) — Officials say a new $3.5 million customer service center will bring 500 new jobs to Henrico County.

Gov. Terry McAuliffe announced Wednesday morning that Teleperformance, a leader in outsourced multichannel customer experience management, will set up a new customer service center.

“Teleperformance is a leading international company with a presence in Virginia, and this new customer service center represents its second operation in the state,” McAuliffe said about the announcement. “The company’s growth in the Commonwealth is a great testament to Virginia’s business climate and resources that businesses require in order to succeed in today’s competitive environment.”

Teleperformance, which employs more than 149,000 people across 46 countries,  offers customer care, technical support, customer acquisition and debt collection programs to companies around the globe.

The company operates 25 locations with 20,000 employees. Seven hundred will be employed in the Commonwealth.

“Having enjoyed great success in Virginia over the past 10 years, this was an easy decision for us,” Teleperformance President of Operational Delivery. “We are grateful for the support we have received from the Commonwealth of Virginia and its people. We are excited to bring more employment opportunities to the area and to build a long-term partnership with the local community.”

The Virginia Economic Development Partnership worked with the Henrico County Economic Development Authority and the Greater Richmond Partnership to secure the project. 

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