Wendy’s gets your fast food faster, study says
RICHMOND, Va. (WTVR) – A 2012 QSR Drive-Thru Study, is taking a closer look at which fast food drive-thru gets you the grub the quickest.
The study found Wendy’s worthy of the crown, the chain’s drive-thru service was the fastest at 129.75 seconds.
Burger King came in last, with a whopping 201.33 seconds. Taco Bell came in second place at 149.69, Bojangles’ third at 171.61, Krystal fourth at 175.94, McDonald’s fifth at 188.83, and Chick-fil-A sixth at 190.06.
When it comes to customer satisfaction though, drivers expect fast service, so customers probably won’t notice much if McDonald’s shaves another millisecond off its overall average turnaround time, but they will notice if it starts to lag.